Job Description
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Job Title: Executive - Receptionist
Location:
Mumbai (Lower parel)
Experience: 1
– 5 yrs
Educational
Qualification: Any Graduate
Role
Description
The
Receptionist is responsible for managing front office operations, welcoming
visitors, handling communications, coordinating administrative activities, and
ensuring a professional and efficient workplace environment. The role supports
smooth day-to-day office functioning through effective visitor management,
record maintenance, facility coordination, and administrative support.
Key Result Areas:
Front Office &
Visitor Management
- Professionally greet, receive, and assist guests,
clients, business partners, and visitors, ensuring a positive visitor
experience.
- Coordinate visitor requirements, including
arranging tea, coffee, refreshments, and meals as required.
- Maintain visitor records and ensure adherence to
office security and visitor protocols
Communication
Management
- Manage incoming and outgoing telephone calls,
directing them appropriately and maintaining professional communication
standards.
- Handle reception-related correspondence and
communication channels, including emails and other office communications
as assigned.
Courier &
Documentation Management
- Coordinate the receipt, dispatch, and tracking of
couriers, parcels, and office materials.
- Maintain accurate inward and outward courier
registers and related documentation.
Administrative Support
- Provide administrative assistance for day-to-day
office operations.
- Maintain and update records related to ISMS
compliance and other administrative requirements.
- Coordinate with internal departments, branch
offices, and external vendors for administrative support
Facilities &
Resource Coordination
- Manage bookings, scheduling, and upkeep of the
Board Room, Academy, Reception Area, and other common facilities.
- Ensure reception and common areas are
well-maintained, organized, and presentable at all times.
- Supervise and coordinate office support staff to
ensure smooth office functioning.
Petty Cash & Record
Maintenance
- Handle petty cash transactions for routine office
expenses and maintain accurate records.
- Maintain and regularly update company contact
directories, extension lists, and address databases.
General Office Support
- Support office administration activities and
undertake additional responsibilities as assigned to facilitate smooth
business operations.
Required Competencies,
Skills, and Experience:
·
A graduate with good
communication skills possessing minimum 1 year of experience as a front desk
office executive/ receptionist.
- Should have
experience in working with an organization that has an employee strength
of 100+
- Proficiency in MS Office applications (Word,
Excel, Outlook, PowerPoint)
Hiring Process:
Your interaction with us will include, but not be limited to,
-
Technical
/ HR Interviews
-
Assessment
